Look for these kinds of hints near the login box to see if this is the reason you can't log in. If you can't log in to a website, look next to the login form for any error messages which will tell you what the problem seems to be - does it say "Incorrect Password"? Does it say "Incorrect or unknown username or email?". Are there any error messages? Websites want you to be able to log in, so if there's a problem they'll usually give you some kind of error message telling you why you're having trouble logging in and what you might do to fix it. When you can't log in to a site, the first thing to look at is what the website itself is saying when it tells you that you aren't able to log in. (We're working on a guide to help debug internet problems and will post it here soon!) Does the website give you any hints about the problem? If Google doesn't even load, then you've probably got a bigger problem than not being able to log in to a website. But generally speaking, a good way to test your internet connection is to load a very popular and stable website, such as the homepage of Google - if Google loads for you then it's a very good sign that your internet connection at least partially works. If you've been able to load this article to read, then there's a chance your internet is fine. Lets get the most obvious problem out of the way - is there anything wrong with your internet connection? If you're having trouble loading the website sometimes or at all then there might be a problem with your internet connection that's preventing you from logging in. Only some parts of the website are loadingįirstly, is there a problem with your internet connection?.Are you locked out for too many failed attempts?.Are you using the correct email address?.Does the site use email addresses instead of usernames?.Is there a problem with your internet connection?.If you want to skip ahead, here's the index: Lets start at the basics and go from there.
Here's a list of things you can try to solve your problem, or at the very least, find exactly where the problem might be.and a very broad problem too!Īs well as being a common problem, it's also a very broad problem - there are lots of different elements that have to work properly before you can use a website or do something as straightforward as logging in. So you're having trouble logging in to a website? This is a very common problem and it's affected all of us at one point or another. I can't log in to a website It's a very common problem.
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